We are a family-owned business located in Bella Vista, Arkansas. We’re the Grahams–the four “G’s" in 4G Company, an internet marketing company, operating a number of websites geared towards old-fashioned customer service with modern speed. Our valued customers are not a distraction in our workday–they are the reason for our business! We enjoy talking with you about your interests and are happy to answer any and all inquiries we receive.
We hope you’ll visit all of our sites, and feel free to call or email us if you have questions. Our office hours are 8am to 5pm, Monday through Friday, but we frequently reply to emails and/or answer calls outside those hours. As you may have noticed, we are great fans of world history, and several of our websites are geared towards historical themes or products. We are always open to helping promote museum exhibits, reenactment events, reenactment groups, living history performances and other history-related events and organizations through our websites. If you have information on upcoming exhibits, events, etc. that you would like to see included, please contact us.
4G Company Mission Statement
Even though we strive always to provide quality products at fair prices, we strongly believe that just providing a product for a good price is not enough for a business to succeed. Our most valuable asset is the customers who choose to do business with us, and we feel they are entitled to more than the impersonal and indifferent exchange of money for product.
Our customers will never be just numbers on a ledger sheet. We are interested in what interests them–be it reenactment events, Renaissance Faires, a special period of history, etc. We thoroughly enjoy corresponding with our customers and hearing about how they use our products in pursuit of those interests. Accordingly, we strive to offer a very personal and friendly level of service that includes:
(1) A prompt response to every customer inquiry
(2) Personal acknowledgement and thanks for every order
(3) Prompt processing and shipping of all orders
(4) Keeping our customers informed about the status of
their orders and providing shipping verification.
(5) If a customer needs more information before purchasing
or has a special need, we are happy to accommodate
that need to the best of our ability.
We further believe that small, independent businesses are the backbone of the American economy and promote global trade that supports other businesses and communities around the world. We support and employ the ideals of honest business ethics and practices.
In summary, our mission is to be a haven of old-fashioned, individualized service in an impersonal, “take a number and wait" world. We endeavor always to treat each customer as we would want to be treated ourselves.